Managed Services ITzSolved of Michigan

Ideal for home users and small businesses that need essential IT support without the overhead. 

• Windows & Mac OS Support
  Reliable assistance for both PC and Apple environments — configuration, updates, troubleshooting, and optimization.
   
• Microsoft 365 & Google Workspace Support
  Expert help with setup, migration, user management, and daily use of cloud productivity tools.
   
• Email Ticketing & Web Portal Support
  Submit and track support requests easily through our email-based ticketing system or online support portal.
   
• PC Procurement Assistance
  Guidance on selecting the right computers and hardware for home\small business — from sourcing to setup.
   
• Knowledge Base Access
  24/7 self-help resources for common questions, how-tos, and company-specific procedures.
   
• Basic User Administration
  Fast and secure handling of user account adds, changes, and removals across your systems.
   
• General IT Advice & Troubleshooting
  Friendly, expert support for your everyday tech challenges — no problem is too small.

A flexible support package designed for growing tech needs, day-to-day IT support with proactive care. 

• Hardware Support (Repairs & Diagnostics)
  In-depth troubleshooting, repair, and maintenance for desktops, laptops, and peripherals.
   
• Microsoft 365 & Google Workspace Environment Management
  Ongoing administration, policy setup, and optimization to keep your cloud environments secure and efficient.
   
• 3rd-Party Software Support
  Assistance with installation, updates, integration, and troubleshooting of business-critical applications.
   
• Live Chat & SMS Support Options
  Convenient real-time support via live chat or text message — help is always within reach.
   
• Discounts on Additional IT Services
  Preferred pricing on projects, upgrades, and custom solutions when you're under our care plan.
   
• Network Support & Troubleshooting
  Fast diagnosis and resolution of network issues — from Wi-Fi to firewalls and switches.
   
• 24/7 System Monitoring
  Around-the-clock monitoring to catch issues early and keep your systems running smoothly.

Our all-in-one solution for businesses that want proactive, hands-on IT support with real value.

• Full Network Management (Configuration & Maintenance)
  End-to-end support for your network infrastructure — including setup, optimization, and ongoing maintenance.
   
• IT Vendor Management
  We coordinate and communicate with your tech vendors so you don’t have to — saving you time and frustration.
   
• Hardware & Software Lifecycle Management
  Strategic planning, tracking, and replacement of all IT assets to reduce downtime and maximize value.
   
• Full-Site Support
  Complete IT coverage for your physical business location — everything from desktops to network closets.
   
• In-Person Support Visits
  A scheduled on-site visit each month to perform proactive maintenance and check-ins with your team.
   
• Exclusive Discounts on Additional Services
  Receive reduced pricing on upgrades, special projects, and advanced support under our premium plans.